As a support member, sometimes I got messages like this from performers:
Honestly I don’t know how to answer. First, I am not exactly the person who sent the money. Second, I know that we did send the money. Third and most importantly,
We are not PayPal.
We don’t know what happened to your PayPal account and how you can solve it.
In three words, “we can’t help”
Literally!
You should not message me, call me, and even come to me. You should contact PayPal.
Fortunately, recently I received messages like this:
and this:
Yes!!!!!!
I almost cried when I saw these messages.
This is exactly what support accounts are for!!!
I am always happy to help you improve your performance, profile, messages.